Canon MultiPASS MP360 All-In-One InkJet Printer - Page 3 - Answered Questions & Fixed issues
Hello, I have a problem with my mp360 printer. I
Inkjet Printers dry out over time if they sit idol. Open the printer and remove the ink. Clean around the ink carriage and
the under the ink with alcohol and a cotton swab. Pay special attention
to areas with copper contacts. If the printer has a cleaning option
either on the printer itself through the menu system or on the
machine through the print driver, you can use that afterwards. Some
printers will let you re-run the cleaning utility several times.
Message appear 'paper jam'
Have another look, especially the front rollers, all it takes is a small piece of paper in the right place, to get the error message. How do I know, cause it happened to me today.
On the screen appears
345 says paper jam or printhead problem, press continue, remove any jammed paper, try re- installing the printhead, the error is an internal communication error.
Scanner not communicating
If you printer is old enough there could be update drivers. Try downloading from the manufactor websites.
Waste in tank
If you drop the cover the machine will send the cartridge holder across to the far side of the printer
At that point switch the printer off and by using a torch you will see a heap of nearly solid ink which has been deposited by the cleaning blades into a trough where the ink cartridge normally sits.
Pair of surgical gloves and a small lolly stick or wooden spatula normally does the trick
How do I change the Ink on ImageCLASS MP 360
With the mp 360 you just have to lift the scanner unit with power on and the carriage will move to the center allowing you to install new inks. unless there is an error code...
The machine give me a
LEAVE PRINTER ON THEN,
1 remove ALL ink cartridges and close all covers
2 unplug power cord from back of printer
3 wait 4 minutes
4 plug power cord back in and wait for 10 minutes
5 when prompted install ink cartridges and wait a few minutes
click the setup button on the front of the printer scroll down to the tools menu and then run clean print head 3 times and last of all run align printer 1 time.
How do you change the language?
I had the same problem with my Canon Smartbase MP730. Printer properties was in Portuguese, no matter how many times the driver was uninstalled and reinstalled.
By running Filemon from SysInternals I realized that when showing the printer properties files in the
C:\BJPrinter\CNMWINDOWS\Canon MP730 Printer\LanguageModules\0409\
folder were created. One of those files was CNMmhya.hlp. When clicking on it a Help-window with Portuguese text shows up - even though the code 0409 means English. This is a symptom of the problem. This file was copied from somewhere in the Windows folder.
To fix this annoying problem, the following worked for me:
-> Unplug the printer
-> Uninstall the driver
-> Rename the following folder with the portuguese language driver stuff which still remains, even after uninstallation of the driver:
C:\WINDOWS\system32\spool\drivers\w32x86\3
(if you cannot rename it, reboot and try again). You should first check that there are indeed portuguese help-files in this folder. To do that, click on one of the .hlp files. If they are not your problem could be a different one, but it could also be that the files are stored nearby in the file system.
-> Reinstall the driver with the language of your choice. This time there won't be Portuguese files blocking proper installation of your new files.
-> Replug the printer to finish the driver installation
Now you should have finally gotten rid of the Portuguese (which may seem Spanish or Italian to some) text in Printer related windows.
Canon smartbase mp360
Try this:
Reset
Waste Ink counter:
1) Enter SERVICE MODE.
By pressing Menu, Copy, Scan,
Copy, Copy
2) Select TEST MODE.
3) Select [8] PRINTER TEST in TEST MODE.
4) Select 3. [EEPROM CLEAR].
5) Select 0. [INK COUNT].
6) Press the [Set] key.
7) Press the [Stop/Reset] key (returning
to the state of 3)), and then press the [ON/OFF]
key.
Kindly rate as Fixya if you found this helpful. Thanks.
Canon mp360
you have to open the printer and check for any dislocation or broken part, plz report back your findings
MP360 does not print evenly in black
The printer prints some lines only partially on the black the other colours are fine. I have run all the cleaning programs but the problem is still there
Printer
my mp360 scanner has lines going through the copy after I scan it. Is there a diy solution.
MP 360 won't print
the Cartridges is Jammed on my MP360 ImageGlass all - in one Printer
Please advise me how to fix it
Thanks
Yatiha Balfour
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