Yes. Either the hose is clogged or the hose connection and it's tubing is clogged. When that happens, water is automatically diverted to the bucket. The hose is easy to check for a blockage. Simply remove it and either blow thru it or look thru it for daylight.
To clear the hose connection and tubing. Use an 18" long appropriately sized Zip Tie. Insert the end of the Zip Tie into the hose connection and carefully work it in. You will reach a bend in the tubing that you need to gingerly work the Zip Tie past. Continue to insert it until the Zip Tie bottoms out or you run out of usable Zip Tie. The slowly pill the Zip Tie back out while rotating (twisting) it. This will dislodge any clogs. As you reach the tip of the Zip Tie, be prepared as some water may follow. Hook the hose back up, plug the unit in and turn it On. Set the humidity extraction level at 35%. Monitor the end of the hose for water flow, after about 15 - 20 minutes. If water doesn't start to flow, turn the unit OFF and repeat the above procedure. Also, remove the air intake filter and clean it if necessary.
Hope this helped to solve the problem and thanks for choosing FixYa.
Testimonial: "Wow! That was a quick response! I'll be trying what you suggest asap and I'll let you know what happens. Thanks"
Glad I could help you and thanks for the 4-Thumbs Up Rating. I really appreciate it.
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You were quite right! After 4 years of continuous operation, the hose that connects the dehumidifier to the sump pump pit was clogged up by what seemed to be fungy.
Cleared it out and now all is back to normal.
Thanks for the great advice and the "super fast response time"!!
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