HP OfficeJet 4315 All-In-One InkJet Printer Logo
Posted on Jul 01, 2011

I insert a document, the Solutions Center menu displays on the screen. I click the Scan Document button, then an error displays: The application is currently in use or unavailable. Close any open programs and try again. There are no programs open.

5 Related Answers

Anonymous

  • 133 Answers
  • Posted on Sep 07, 2007

SOURCE: Can't scan

This sort of thing can be down to the fact the settings for communication to the printer is separate for printing/faxing/scanning. So you will need to find the scanning device (will usually be called HP3050 regardless, or something along the lines of that) and make sure it's set to communicate through USB and no other means.

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Anonymous

  • 1 Answer
  • Posted on Oct 08, 2008

SOURCE: Scanner

Please help me figure out why my Hp PCS 1410v won't scan

dante777

C. Dante

  • 623 Answers
  • Posted on Jan 27, 2009

SOURCE: scan and make changes to document later

Do you have any OCR (Optical Character Recognition) software installed?
That is what you will need to extract the text information from the scanned document, which is simply a picture(photo) of your original.

Have a look here and decide yourself which solution suites you best.
(I would always try the free version first...;-)
It is also possible that your printer came with some kind of OCR software (often a scaled-down version of ReadIRIS) - check the CD's that came with your printer.

Anonymous

  • 92 Answers
  • Posted on Jul 13, 2009

SOURCE: i have a new hp dv4-1430us notebook which I

Here is a link to the Drivers and Software Update Page. Click on your operating system and it will take you to the proper page. I pretty sure there is an update that will fix your problem. Good Luck.

Anonymous

  • 144 Answers
  • Posted on Jul 14, 2009

SOURCE: Running HP solutions center. when I scan document

Hi

make sure you have the pdf format available in the computer,as all the option that the hp solution takes it takes it from the available file format in the computer.
install the adobe acrobat reader or some other pdf software....i will be interested in knowing if your printer gave you that option earlier

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