Good day. i have problem with my laptop, in the desktop always pop up = "need to install bluetooth peripheral device software", i can receive files thru other bluetooth device, but i cannot send to them. my bkue tooth is enabled, but in my device manager, it says that there is no device software installed, what will i do? below is the report from window, hope it could help.
Problem caused by SyncML
This problem was caused by a compatibility issue between this version of Windows and SyncML.
This product is usually distributed by the company that manufactured your device or computer.
Note
If you bought SyncML from a retailer and installed it yourself, you will need to contact its manufacturer.
Recommendation
To find out if a solution or an updated version of SyncML is available, go online to your computer manufacturer’s website:
Broadcom Corporation
Not sure whether the Operating System in your Notebook is Vista or XP.
I am providing you the steps which can be performed in both windows XP and Vista one after the other. Try these steps according to the Operating System you have installed in your notebook :
Uninstalling and rienstalling Bluetooth Hardware drivers from your Notebook in Vista :
Click on the Start Menu and type Device Manager in the search field. Click on the Device manager link in the results.
The Device Manager opens in a seperate window.
In this, click on the [+] mark next to Bluetooth Radios to expand the tree.
Right click on any device which states 'HP Integrated Module with Bluetooth' and select Uninstall.
Restart the notebook once this process is done.
Cancell ro close any window which states New Hardware found.
Download the Bluetooth hardware drivers for Vista from the link below :
ftp://ftp.hp.com/pub/softpaq/sp38001-38500/sp38167.exe
Save the file in the Notebook and double click once it is saved to install the drivers.
Uninstalling and rienstalling Bluetooth Hardware drivers from your Notebook in XP :
Right Click on My Computer and select Properties in the list.
Now go to Hardware tab and click on the Device Manager button.
Device Manager window opens in a seperate window.
Now click on the [+] mark next to Bluetooth Radios to expand the tree.
Right click on any device which states 'HP Integrated Module with Bluetooth' and select Uninstall.
Restart the notebook once this process is done.
Cancell ro close any window which states New Hardware found.
Download the Bluetooth hardware drivers for XP from the link below :
ftp://ftp.hp.com/pub/softpaq/sp32001-32500/sp32315.exe
Save the file in the Notebook and double click once it is saved to install the drivers.
Additionally, perform Windows Update so that any updates available from Microsoft for that particular hardware device will be installed.
Hope this helps...
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bluetooth acer Foxconn Bluetooth BT 2.0
Hello,
I had the same problem with a message stating "Found New Hardware" showing up everytime I started I computer.
I followed through the recommended steps and the problem was “kind of” solved. Before, I was getting the “Found New Hardware” message twice (It would reappear after I would cancel it). Now it is appearing only once.
I thought that if I ran through those steps once again, uninstalling the old driver and installing the new, perhaps I could have gone down from one "Found New Hardware" message to zero messages, but it didn't work.
Do you have any other suggestions?
Thank you,
JMT
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