Brother HL 2140 Laser Printer Logo
Posted on Feb 23, 2011
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Drum error light is on - Brother HL 2140 Laser Printer

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Hans Pearson

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  • Master 2,510 Answers
  • Posted on Feb 23, 2011
Hans Pearson
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Joined: Jan 14, 2011
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For the error you described however you would need to check and clean the contacts for the drum on the left side of the inside of the machine.

if it's a drum life error then you either need to replace it and/or reset the counter.
to reset the drum counter, open the front cover, hold down the start button until all lights come on, then release the button and shut the front cover.


Pull the drum cartridge apart to clean the charge assembly properly, it's very easy to pull apart. just make sure you don't break the corona wire in the process.

The printer has a light sensor on the drum/cartridge in the middle of the right hand side (assuming your facing the printer) - its a little circle /window that it uses to check for light. If you cover that with something that doesn't let light in (A small piec of cardboard etc) then you wont get that error anymore and you'll print happily ever.

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Please show me how to reset drum error for Konica-minolta bizhub 20

Do you have an actual error or is the drum stating end of life?
If you have real error, error code will be needed.
If your drum is stating end of life, then check ebay for reset chips. These chips will reset your life counter.
But at some point , the drum will fail. Also no not shine strong light on drum and do not work on drum in front of sunny window, sunlight will kill drum.
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with the front cover still open press "clear/back." it will ask if you are replacing the drum unit. press the up arrow to indicate yes. wait till it says accepted and then close front cover
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Will not print the error light and the drum light flash. Replaced drum but still will not print and error light and the drum lights still flash.

The drum counter will have to be reset, Use the following steps.

1. Open the front door.
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This will reset the drum counter so that you can continue to print.
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I can't recall the buttons on Brother laser printers but leaving the cartridge door open and pressing and holding down one of the buttons for about 5 seconds will clear the drum light error.

I've done this to clear the same error on aBrother HL5250DN laser printer.

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Blinking says to replace drum soon, when it's on solid, it's time for a new drum...
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Imaging drum is empty or missing (Error 40204) Light pattern c00187081.jpg Description The imaging drum is empty or missing. The imaging drum light is blinking, and then printer stops printing. An error 40204 is written to the event log. The printer cannot detect the imaging drum correctly. Action
  1. Reinsert or replace the imaging drum.
  2. If the imaging drum light is still blinking but the Attention light is not on, turn the printer off, and then back on.
  3. Repeat Steps 1 and 2 with a new imaging drum.
  4. If the problem continues, contact HP Customer Care at http://www.hp.com/support/clj2550 or see the flyer that came in the printer box for other contact information.
Imaging drum e-label reader is faulty (Error 10004) Light pattern c00187081.jpg Description The imaging drum light is blinking, and then printer stops printing. An error 10004 is written to the event log. The imaging drum e-label reader is faulty and the printer cannot detect the imaging drum correctly. Action
  1. Reinsert or replace the imaging drum.
  2. If the imaging drum light is still blinking but the Attention light is not on, turn the printer off, and then back on.
  3. Repeat Steps 1 and 2 with a new imaging drum.
  4. If the problem continues, contact HP Customer Care at http://www.hp.com/support/clj2550 or see the flyer that came in the printer box for other contact information.
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If error number 40204 was writtent to the error log, the imaging drum is either empty or missing (I would suspect empty). If error number 10004 was written to the error log, the imaging drum e-reader may have failed. So, in either case, reinsert the imaging drum. If the light continues to blink and the Attention light (exclamation point in a triangle) is not on, turn the printer off and then back on. If this does not clear the error, replace the imaging drum with a new one. Again, if the light continues to blink and the Attention light is off, turn the printer off and then back on.

If the error persists after these steps, let us know and we can persue other options.
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