You have probably got the bin so full it is stuck/jammed full of paper and you now can't remove it...this is a "consumer" model machine and to keep cost low they do not provide a "bag-full" light on the panel...you should regularly empty the bin so that the shredded paper does not totally jam the bin and in extreme cases then get caught back up into the cutting machanism and blow the pcb inside the machine...check your "users" instructions to remove the bin.
Testimonial: "tks for the info you are correct to much shredding in the bin, but i did manage to open it and empty it, now i know not to overload it tks again."
Another idea is to work it open enough to get the crevice tool for the vacuum cleaner in there. Remove as much at the front as possible. Use a fork to loosen up paper and work it ford and vacuum. Keep repeating until the bin can be removed. The vacuum helps with clean up but keep a box or bag ready to dump most of the paper in. Also empty before paper becomes packed down.
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