Lexmark X5150 All-In-One InkJet Printer Logo
Posted on Jan 07, 2010
Answered by a Fixya Expert

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Paper jam constantly says there is a paper jam, even though we can't see any paper in the machine. when we try to restart and load paper, it doesn't load properly. One side of paper goes in faster than the other, and then a jam occurs. we clear it, and restart and the screen still says ''clear jam'', and so the process continues.

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  • Expert 181 Answers
  • Posted on Jan 12, 2010
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The way you describe your error, it seems that there is still some residual paper stuck inside the printer that may cause subsequent paper to be mis-aligned.

Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

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