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Michele LaRoe Posted on Jan 14, 2014
Answered by a Fixya Expert

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Drum error dr-420

Drum error message keeps coming up and wont print

1 Answer

Printer Help & Support

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  • Brother Master 783 Answers
  • Posted on Jan 16, 2014
Printer Help & Support
Brother Master
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Superstar:

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Joined: Aug 17, 2012
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Sir/Madam

he following error messages will continue to appear if the drum counter was not reset when you replace the drum unit with a new one.

  • Replace Drum
  • Drum End Soon
  • Drum Near End
  • Drum Stop
To clear these error messages, you need to reset the drum counter,
Or Visit official Brother Printer website For Brother Printer Troubleshooting Page Url Below:http://welcome.solutions.brother.com/BSC/public/us/us_ot/en/faq/faq/000000/002800/000037/faq002837_000.html?reg=us&prod=mfc7340_us_as&c=us_ot&lang=en

Or
Still Having Problem then follow Us On For

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5 Related Answers

Soulvisitor

Soulvisitor

  • 1113 Answers
  • Posted on May 11, 2008

SOURCE: Replace Drum Soon Message

Read your manual. There is a counter that goes off, that can be reset when you change the drum.

With power on and front cover open press set, then select reset drum

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Anonymous

  • 4 Answers
  • Posted on Jan 24, 2009

SOURCE: Riso GR3750 T1 error Drum Jam

I had this problem too: just unlock the hook under the drum; disengage the drum then pull out the drum; then check the home position if not in position open the behind cover, pull the belt until you get the puller to the home position. You will get the same problem if you will not put the main drum puller to the home position. chimuntu@yahoo.com

57 varieties

Karl Wright

  • 1653 Answers
  • Posted on Oct 17, 2009

SOURCE: drum error


Do the following
cc73130.jpg

Anonymous

  • 2306 Answers
  • Posted on Feb 25, 2010

SOURCE: my brother MFC9840cdw has an error message that

Look on the right side of each drum unit, there's a gear on each and each has a number that needs to align on the top with the marks make sure all drum gears are in synch.

Anonymous

  • 241 Answers
  • Posted on Jun 18, 2010

SOURCE: Drum error message

To reset MFC-7840W drum count use the following steps.

1. open the front cover (leave open).
2. Press clear/back.
3. Then confirm the new drum install by pressing 1.
4. The display will indicate accepted.
5. Then close the front cover.

This should be done each time the drum unit is replaced.

Testimonial: "Yes it worked! thanks "

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