Drum error message keeps coming up and wont print
Sir/Madam
he following error messages will continue to appear if the drum counter was not reset when you replace the drum unit with a new one.
To clear these error messages, you need to reset the drum counter,
Or Visit official Brother Printer website For Brother Printer Troubleshooting Page Url Below:http://welcome.solutions.brother.com/BSC/public/us/us_ot/en/faq/faq/000000/002800/000037/faq002837_000.html?reg=us&prod=mfc7340_us_as&c=us_ot&lang=en
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SOURCE: Replace Drum Soon Message
Read your manual. There is a counter that goes off, that can be reset when you change the drum.
With power on and front cover open press set, then select reset drum
SOURCE: Riso GR3750 T1 error Drum Jam
I had this problem too: just unlock the hook under the drum; disengage the drum then pull out the drum; then check the home position if not in position open the behind cover, pull the belt until you get the puller to the home position. You will get the same problem if you will not put the main drum puller to the home position. chimuntu@yahoo.com
SOURCE: my brother MFC9840cdw has an error message that
Look on the right side of each drum unit, there's a gear on each and each has a number that needs to align on the top with the marks make sure all drum gears are in synch.
SOURCE: Drum error message
To reset MFC-7840W drum count use the following steps.
1. open the front cover (leave open).
2. Press clear/back.
3. Then confirm the new drum install by pressing 1.
4. The display will indicate accepted.
5. Then close the front cover.
This should be done each time the drum unit is replaced.
Testimonial: "Yes it worked! thanks "
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