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Anonymous Posted on Sep 16, 2013

Black screen - Dell Latitude E5500 Laptop

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gracebie

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  • Expert 317 Answers
  • Posted on Sep 17, 2013
gracebie
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Joined: May 31, 2013
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Restart your computer and then press and hold F8 keys until you get Advanced Options menu screen.Use the arrow key to highlight Safe Mode, and then press Enter, your computer will boot automatically to safe mode.
If you able to start in the safe mode then Scan your computer for viruses. Some viruses can cause a black Screen , especially ones that infect the master boot record (MBR) or boot sector.
Update drivers for your hardware. black Screens are hardware or driver related so updated drivers could fix the cause of the STOP error.
Return BIOS settings to their default levels. An overclocked or misconfigured BIOS can cause all sorts of random issues, including black screen.
If it didn't helps you then simply get the system utility program like PC Fresher that will fix windows errors that cause of black screen screen

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