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Posted on Jan 09, 2012
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How can I remove the drum from the printer? - Brother MFC 7840W Printer

1 Answer

brian soufane

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  • Master 693 Answers
  • Posted on Mar 05, 2012
brian soufane
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Replace the drum unit.
Description:
Follow the procedure below to replace the drum unit.

The Brother machine has separate consumables the toner cartridge and the drum unit. Verify you replace only the drum unit and not the toner cartridge. If you want to know their difference, refer to "What is the difference between the toner cartridge and the drum unit?"

Caution Do NOT use flammable substances near the machine. Do NOT use any type of spray to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock.
How can I remove the drum from the printer? - spray1.gif Caution

  • While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
  • After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration. If you do this, you may get burned.
      replacedrum_02.gif Caution
      • We recommend that you put the used drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
        1. Push down the green lock lever and take the toner cartridge out of the drum unit.
        Note Discard the used drum unit according to local regulations, keeping it separate from domestic waste. Be sure to seal up the used drum unit tightly in a suitable bag so that toner powder does not spill out of the unit. If you have questions, call your local waste disposal office.
        Caution
        • Wait to unpack a new drum unit until immediately before you put it in the machine. Exposure to dirHow can I remove the drum from the printer? - notouch_01.gifr room light may damage the drum unit.
        • To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
        notouch_01.gif
        1. Unpack the new drum unit.

        2. Put the toner cartridge firmly into the new drum unit you hear it locHow can I remove the drum from the printer? - replacedrum_03.gifou put the cartridge in properly, the green lock lever will lift automatically.
        Caution Make sure that you put in the toner cartridge properly or it may separate from the drum unit.
        replacedrum_03.gif
        1. Clean the prHow can I remove the drum from the printer? - replacedrum_04.gifinside the drum unit by gently sliding the green tab from right to left and left to right several times.
        Caution BHow can I remove the drum from the printer? - replacedrum_05.gifhe green tab to the home position (1). If you do not, printed pages may have a vertical stripe.
        replacedrum_04.gif
        1. Put the new drum unit and toner cartridge assembly in the machine.
        replacedrum_05.gif
        1. Press Clear/Back.

          For MFC users:
          To confirm you are installing a new drum, press 1.

          For DCP users:
          To confirm you are installing a new drum, press the Up Arrow key.

        2. When the LCD shows Accepted, close the front cover.

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Related Questions:

0helpful
1answer

How to replace drum on 7840w printer

  • Open the door on the front of the printer.
  • remove the drum/toner from the opening pulling out and lifing up slightly.
  • remove the toner cartridge from the drum unit. (press green level to release.
  • insert toner cartridge into the new drum unit

link for general printer help : http://www.brother-usa.com/support/ModelInfo.aspx?R3ModelID=MFC7840W#.VNkfGfnF-RY

FAQ with instructions on drum replacement.

Frequently Asked Questions
0helpful
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Call service 7410:0711657

Open top and front cover and remove Developer Unit. Next, open the left cover (at the waste toner box), remove waste toner box. Unlock the drum unit lock and then remove the drum unit. If the printer is dirty inside, clean it with vaccum cleaner. Be carefull with the drum surface, not to scratch it. Put the Drum Unit into a dark place if you remove the unit for a longer period of time. After you cleaned the printer inside, put the Drum Unit back. Dont forget to push the unit firmly, for good electrical contact. Put all the other components back and turn on the printer.
13helpful
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HOW TO REMOVE DRUM ERROR IN BROTHER HL2140 PRINTER

Need to replace drum and reset the counter

(Essentially the cartridge/drum unit should not be in the printer when you reset it)

1) Open front door
2) Remove the cartridge/drum unit
3) Hold down front button until all lights come on
4) Put cartridge/drum unit back in
5) Close the front door

The Drum life should be reset.
2helpful
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Error code 7410:0167274 on a Kyocera FS2000D, what does this mean?

The 7410 indicates a drum error (see below) the 0163053 is the number of prints made by the printer. The drum was most likely knocked loose when installing toner.

Drum unit non- installing error -
The drum unit is not installed or not installed properly.


Detaching and refitting the developer unit Procedure
1. Open the top cover.
2. Open the MP tray.
3. Remove the developer unit.
4. Check or replace the developer unit and refit all the removed parts.

Detaching and refitting the drum unit
1. Remove the developer unit.
2. Open the left side cover and then remove the waste toner box.
3. Unlock the drum unit lock and then remove the drum unit.
4. Check or replace the drum unit and refit all the removed parts.

I hope this is helpful,
Shawn
1helpful
1answer

HL 2140. How do you remove jammed paper from inside printer

Hi there,
You can remove the jammed paper by removing the drum and toner inside the printer.
First Open the front cover, just pull down the cover right above the brother logo. You will see the handle for the drum and toner. Hold the handle and pull it towards you, just use a little force on it. Then remove the jammed paper inside. Just to be sure you can remove the toner from the drum by holding down the green tab on the side of the drum unit. then pull the toner out. Check if there's a small piece of paper inside the drum unit. Put the toner back to the drum make sure it clicks into place. Reinstall the drum and toner back to the printer. It should also click into place. Then close the cover.
Hope this helps. Rate if it works. Thanks
1helpful
1answer

7410:0237466

Hello, This error code is letting you know the Drum unit is not installed or not installed properly.

If we disregard any possible wiring or circuit board problems, try the following.

1) Turn the power off and disconnect power cord.
2) Remove the Developer by opening the top cover, pull down the bypass tray, remove the developer.
3) Remove the Drum by opening the left side door, remove the waste toner box, unlock the drum (low front of drum), remove the drum .

Have a good look at the electrical contacts on the drum unit - bent pins? - faulty connections?

Install the Drum - Install the Developer - Plug the printer back in - Turn the printer on.

If the above does not resolve you problem, there may be an internal hardware problem, either with the drum or circuitry, the printer may need professional servicing.

I wish you the best of luck with your problem, Regards!
7helpful
3answers

Drum error. dont have user guide. how do i troubleshoot? tried replacing drum but still says drum error.

If the drum is used up you open the front door and press menu or options and tell it it's a new drum, otherwise you clean the metal contacts on the sides of the drum and inside the printer, and run the blue tab back and forth about 20 times. If still drum error you may have a bad power supply.
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How to reset DCP 7030 drum unit

Reset DCP 7030 drum unit : -LCD-
Press MENU and turn on printer - MAINTENANCE
arrows 81 and OK -RESET DRUM COUNT
press OK -RESET LIFE COUNT
press CLEAR / BACK
arrows 99 and OK
ready
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Replacement drum for Q3964a

HP Color LaserJet 2820 and 2840 AiO Series Products - How to Replace the Imaging Drum Replace the imaging drum
  1. Push the scanner-release button to open the scanner assembly. Figure 1: Example of scanner release button location c00364331.gif
  2. Open the top cover. Figure 2: Example of top cover being opened c00364332.gif
  3. Grasp the imaging drum handle, and then rotate the drum until the handle is at the top.
    NOTE: The drum may be a snug fit. If needed, gently apply some force while rotating and removing the drum. Figure 3: Example of imaging drum rotation c00364333.gif
  4. Lift the imaging drum straight up to remove it from the device. Figure 4: Example of imaging drum removal c00364334.gif
  5. Remove the new imaging drum from its packaging.
  6. Place the imaging drum on a firm surface, and then pull the orange rings to remove the shipping pins. Figure 5: Example of shipping pin locations c00364335.gif
  7. Remove the orange shipping lock on each end of the imaging drum, and remove the two orange shipping spacers. Figure 6: Example of shipping lock and spacer locations c00364336.gif
  8. Remove the orange cover from the imaging drum. Figure 7: Example of orange cover location c00364337.gif CAUTION: Do not touch the surface of the roller or expose the roller to light for an extended period of time. Doing so could cause print-quality issues.
  9. Align the arrows on the side of the imaging drum with the arrows inside the printer. Figure 8: Example of arrow location c00364338.gif
  10. Lower the imaging drum into the printer, and then press it firmly into place. Figure 9: Example of imaging drum installation c00364339.gif
  11. Close the top cover and the scanner assembly.
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How do you change the drum cartridge ?on a 2300 qms minolta printer

Replacement of the OPC Drum Cartridge

1. Open the Front Door.
2. Remove the Waste Toner Bottle.
3. Lower the unlock lever and remove the Drum
Cartridge.
4. Reinstall the new Drum Cartridge
5. Pull the protective sheet of the Drum Cartridge to
the front and remove it.
6. Raise the unlock lever.
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