Questions & Answers for: Unknown flame roll out Home

heat surge fireplace Customer Service1-800-924-7964Mon - Fri: 8:00am - 9:00pm ESTSat - Sun: 9:00am - 6:00pm ESTcustserv@heatsurge.com

CANNOT LIGHT THE PILOT LIGHT AND THERE IS NO "ON-OFF-PILOT" KNOB TO TURN AND NO IGNITION BUTTON TO PUSH It may have an electric ignitor.

my heay surge stove will run for awhile and then shut down The heater is thermostatically controlled, so once the room temperatures reaches the heater's preset temperature, the heater cycles off. This

my electric fireplace is beeping and wont turn on beeping sound, blinking red light, wont turn on something is wrong with your mystery fireplace. Google make model manual or make model beeping

Flashing paper and power buttons Flashing power and paper button will not print This error means jammed paper or a foreign object is blocking print head movement. Turn off the printer, press the ...

unit turns itself off It's dusty inside. I came he to find out how to clean it

How do I find an owner's manual for Amish Fireplace Inherited Amish fireplace and cannot locate an owner's manual online here ..... " https://www.heatsurge.com/support/online-documents "

how to make ice cream? You want to make ice cream with a fireplace? Interesting.

How do I clean the dust from an Amish fireplace Very dusty so I can't use it it shuts itself down when dirty This shut down is a safety feature on the unit so it doesn't over heat. You need to remove ...

flame repair the flame maker is not working. How can I fix it? clean it,,,