Unfortunately you must post your problems to the RCA site as this site has no links with RCA but we are here freelancing to help customers to repair as a do it yourself job.
Please click the link and post your observations to the customer service. I agree that the quality of products of many companies are not as good as it was before since they do not want customers to keep them for long or work well too long.
http://www.rca.com/support/product-specific-support/
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