There are 2 simple methods to resolve any print job stuck in queue
issue. However, both the methods will not fix printing issue if the HP
Printer is in Error mode. Make sure your printer is able to print self
test page to prove its functionality,
First method.
This Utility program resolve all the printing issue for HP Printers Only ( Network and USB connection )
This Utility will Resolve :
1. Check Connectivity between the Pc/laptop and HP Printer
2. Check if there any Documents stuck in Queue
3. Check if all the software/Drivers are correctly Installed
4. Check if the HP Printer icon is the default icon to print
5. Will Resolve Printer Spooler Issue and few more issue
Download the file on Desktop and Run the program ( Ex. File name = HPPDU.EXE )
Click Here to download the Utility and save on Desktop location
Run the HPPDU file and follow the instruction on screen to fix.
If this does not fix, try the 2nd Method given below ( this is manual process to clear the print job stuck in queue )
This works for all brands of printers ( HP, Canon, Epson, Brother etc )
Click
Start > Programs > Accessories > then select Command prompt,
then the black window will open and there type NET STOP SPOOLER and hit
enter that will confirm service is stopped , after that on the black
window type NET START SPOOLER and hit enter. Repeat this step 3-4 times
and end the command with NET START SPOOLER and hit enter. Open the
Printers folder and Refresh the Window ( Press F5 on the keyboard )
The service will be started and all print queue should already be remove.
//
Above given solutions help in resolving print queue issue, however
check the printer functionality if it is working fine ( the printer
should be in working condition and should be able to print self test
page, this utility cannot fix printer hardware issue //
Regards,
Ron
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