Arris SURFboard SB5101 Cable Modem  Logo
Anonymous Posted on Jun 29, 2011

When I first started using this modem, it worked great and easily worked well with my Belkin router. One day when I came home, the modem was only flashing the "power" light was flashing and I had no connectivity. Finally when I disconnected the router and connected the ethernet cable directly to my computer,(after I had tried resetting the modem/router multiple times) it worked fine. However, when I try to connect the router to the modem now it does the same thing when I start it up. The power light just blinks sporadically and never will work...

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  • Expert 94 Answers
  • Posted on Jun 29, 2011
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Joined: Jun 21, 2011
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Flashing power light on Router is sign of hardware failure As mentioned, you have already reset the router
You can try to hard reset the router one more time
Follow this procedure
1. Press the reset button with some paper clip 2. Wait for 10 Secs 3. Turn of Power to the router (While Reset button is still pressed) 4. Wait for 10 secs 5. Power on router 6. Wait for 10 secs and then release the Reset button
While doing this make sure reset button is pressed continuously start from Step 1 - 6
Check if Power light still blinks
If No - you can setup router like before and it will work If yes - Buy a new router or get it replaced if under warranty

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