You can download all the useful software here in this link to resolve your issue;
http://www.sonyericsson.com/cws/support/softwaredownloads/k608i?cc=gb&lc=en
Or, you can read the official sony ericsson forum on this link (note: it contains all the frequently ask questions and the sony ericsson team are the one providing you with the correct answer)
http://talk.sonyericsson.com/community/support
Or, you can bring it to any authorized sony service center near you area
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