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Freezes and goes blue after booting and trying to get back on-line. It says on the screen the file system is NTFS and the volume is dirty. CHKDSK verifies files and indexes. this has been happening continually since a person from trend micro had me follow their instructions for downloading trend micro.
Try to press F8 as soon as the pc boots the choose safe mode from which you can make system restore to a date earlier than the day you installed trend micro.
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