Hi dear your printer not recognize
you can do like this step
step (1) go to RUN tape SERVICES.MSC and restart Print Spooler service .
step (2) go to Printer Properties and click on Advance tab and check on print directly to the printer..
I hope you will be able to print
thanks
1.) Check the power plug for the printer and make sure all cords are connected properly.
2.) If the printer plugs in via USB, try all of the USB ports on your computer. (if not disregard)
3.) Uninstall old printer software/drivers (if any)
4.) Sometimes all you need for it to recognize the printer is to restart while it is plugged in.
5.) If you think the printer isn't recognized, still try and print something. You may find it to be a choose able printer in the print window.
Hope this helps!
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