I have a Dynex wireless modem, Time Warner Cable Roadrunner, and a Magnovox modem. I keep having trouble getting on the internet. I connected Time Warner Cable techs three times last week. Each time they were able to temporary fix the problem. Last night as I was installing a new printer, I was on the internet without any trouble. When the computer rebooted for the new printer, I was not able to get back on. All signs point that the internet is conected. We own a business and have had the same problem. There we have an old modem and are planning to buy a new one for the store (a Dynex?). The tech said that the Dynex was a good modem. She said that I need to contact Dynex to see if the modem was configured for Roadrunner and for my internet modem. I cannot find any way that I can contact Dynex to see what the problem is and how to fix it. Can you help?The modem at home is a new one that we got when we changed from Verzion to Time Warner Cable.
kissafrogtoday@msn.com
187 views
Usually answered in minutes!
I'm having the same problem, but all troubleshooting shows that my router is not connected, when it clearly is. I've triple checked my connection and when I try to reinstall it says that my router isn't connected. but if I unplug it and switch to the modem it works just fine, so I know its not my internet connection.
×