Ecoquest Fresh Air Air Purifier Logo
cristian B Posted on Jan 14, 2011
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I have the same problem. I replaced the lamp and starter with new . But after I press the button reset the mesage replace the lamp continue to show it and the blue light is missing (INSIDE THE BOX)with any setting sanitizier or purifier. What should I do about it? Thank you. Cristian.

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  • Posted on Feb 11, 2011
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It may be that the bulb and starter are not inserted correctly. The message indicates that something is not making contact. Make sure they are seated properly and firmly. They need to be twisted, like installing a fluorescent light bulb.

If the bulb begins functioning, but you are still seeing the message, push the reset button, then turn the machine off for a minute or two. If everything is installed correctly, the light should work, and the message should be removed.

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