Its a company recall get the product replaced.
Hello sir,
The software which is used to control the camera is corrupt. U can download the latest firmware update from ur company website n upload it in ur camera. this will make ur decvice function properly . :)
thaking u
sir
sorry to say this..
the company themselves accept these mistakes n they give u a replacement for that. i have read many articles stating this problem has becum common. only way is to give them to workshop. for eg see this
"I encountered the same problem 4 months after purchase. Returned to local Olympus dealer in Australia end of February 07 and am still waiting for it to be repaired. last update was ; mainboard received but waiting on lens unit. that was 2 weeks ago and its still not ready. did you have any luck and if so did it get repaired under warranty?
thanks"
thank u
hi
can i have ur company name?? n
thank u
hello ,,
i think this is the only remedy for that:
The solution I found it in a forum in English and an extra seems but functions: you light it with the objective up, and when this be outside launch it up (with smoothness) and recógel with the hands.
in another forum i saw :
just keep the lens facing upwards n try .it is silly but works
try these two things n revert back
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Hello accabella,
i found on a forum (in spanish http://www.ojodigital.com/foro/camaras/127486-d-5e02.html)
and they say they had the same problem.
What they did was to turn it on with the lense up, and right when it was turning on, some people say they gently throw it up, others say they gently shaked it.
and after that their camera worked.
It might sound silly, but give it a try, and let me know if it didnt worked
If your camera is out of warranty you can get it repaired for a reasonable price at
http://www.advancecamera.com/repair/
let me know if you need anything else.
Thanks,
Ekse
First try holding it with the lens facing upward when you turn it on see if you still get the error. According to Olympus you will have to send it to be serviced. If you need their contact info or any further assistance let me know.
Thanks,
Lee
Have you tried holding the lens upward yet?
Thanks,
lee
You will unfortunately then have to contact the manufacturer either online or by phone and find the nearest service center. If none of the tips worked as that is the only way to possibly get it to work before considering service.
Thanks,
Lee
Like I previously mentioned you will want to contact the manufacturer
http://www.olympusamerica.com/cpg_sectio...
There you can start the process of getting your camera serviced.
I hope you find this helpful and will accept and rate the solution accordingly.
Thanks,
Lee
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What is the error message again?
HI,
Did you try reseting it by removing the battery and the mem.card for 10min and then replacing it them back again..
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Usually answered in minutes!
its "D:5e02"
its D : 5e02 and the screen is blue aswell
please help urgently!!!! i have a u700 and when i turn it on it makes strange noises, the lens moves in and out then the screen turns blue and a message D:5e02 is displayed on the screen...
i tried that too! do you have anything else i could possibly try...i can't get to a repair shop anytime soon
thanks but i live in australia so that wont be of much use to me lol
please help urgently!!!! i have a u700 and when i turn it on it makes strange noises, the lens moves in and out then the screen turns blue and a message D:5e02 is displayed on the screen...
the error message D:5e02 is preventing my camera from connecting to the computer in order for me to update my software- how is it possible to update the driver???
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