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Posted on Dec 27, 2010

The printer presented problems two months ago, Local Tecnicians told the problem was in one of the two contacts in the printing head, particularly in the contact for black ink, and then It has to be replaced. According to then they couldn´t get the replacement in Cali and even in Colombia. So they recommended to inquire in HP Asia. Juan Carlos Vallecilla Calle 4 B No 38-44 Cali - Colombia Cell Phone 310 471 25 89 Office Phone 5 58 12 57

5 Related Answers

Anonymous

  • 2071 Answers
  • Posted on Aug 25, 2008

SOURCE: HP Photosmart D7160 insists ink cartridge is empty; won't print

Are you using compatible cartridges? If so have you removed any tape that covers the vent hole if required. Many compatibles need to have a piece of tape removed. If you forget the ink cant get out as the air can't get in.

If it not a piece of tape and there are no flashing lights it could be that the nozzles are blocked or the wick has dried out.

You can do a manual cleaning using some kitchen paper and a little solvent and a small plastic bag.

The first thing we need to do is get the head away from its parking position. Switch on the machine and when the head has moved away from its park position, remove the power lead.

With the top of the machine open, you should be able to move the print head carriage by hand.

Look to the right where the head carriage is normally parked and you should see the pump cap area. It will be a black looking spongy pad covered in ink.

Now take a piece of kitchen paper and fold it over a couple times to make a pad approx 3"x1". Now lay this pad over the top of the pump cap and fold the left edge down toward the base of the machine as in image one (the tissue is the yellow bit in the image)

Now take a syringe or similar and put some solvent into it. The solvent I use is JR Ink Jet Cartridge flush as seen on ebay and the like. If you have any ammoniated window cleaner like Windex you can use this. Put the solvent onto the tissue making it quite damp, but not totally soaked.

Manually move the print head GENTLY back to its park position. The pump cap will try to raise up to meet the bottom of the print head as you move it back. Be careful no to force it or you may break something.

What we are trying to do is bring the solvent dampened pad into contact with the print head. Once located, leave the pad for 5 or 10 minutes whilst the solvent does its trick.

Now move the head away from park - again being gentle. You should now see the pad is a horrible black lump of mush. Pick it out and put it in the plastic bag ? where a glove or use tweezers or pliers.

Repeat the process again but this time let it to soak for just about 1 minute. You should now see the individual ink colours soaking into the pad. If the pad is still black, repeat the process a couple more times.

Once you have some evidence of the individual colours you can run a head clean via the driver or printer control panel.

Then print a nozzle check sheet and if all has gone according to plan you should have a full complement of lines.

This method is applicable ONLY for loss of a few lines on the nozzle check sheet. If you have loss of all the lines in a single or multiple colours, you need to investigate further. It is possible that the pump has failed, the pipes are clogged or something else is causing the problem.

If that does not sort it out, tru using a syringe to put a couple of drops of solvent onto the wick. Its the black plastic spike that stick up and goes into the bottom of the ink cart when it is installed. Put a cupole of drops in, put the cart back in and leave it fpr about 10 minutes. The re-try a head clean using the driver/status monitor.

There is another possibilty after this which relates to a hardware problem but this generaly causes a loss of all ink.

Hope this may help;

Regards,
VOTIT

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Anonymous

  • 1 Answer
  • Posted on Oct 01, 2008

SOURCE: HP 3310 - problem with black ink supply

I heard you can get the 3310 to do a pump up the tubes cycle but i don't know how to make it do it. Pressing the ok and cancel buttons when you power up didn't work for my machine. Which has too died a inkless black death!

Anonymous

  • 1 Answer
  • Posted on Oct 13, 2008

SOURCE: Problem printing with HP Business inkjet 1200 1-800-532-4187 IS SPAM

I have a HP Business Inkjet 1220 Printer, and the block ink cartridge light is flashing. I replaced the cartridge with a brand new one, closed the door, and black ink light is still flashing. I put in another neew black ink cartridge, closed the door, and same issue- black cartidge ink light flashing. I cannot print- what to do?

Anonymous

  • 1 Answer
  • Posted on May 11, 2009

SOURCE: Will not print black , HP PSC 1610 All-in-One

Here was the solution. You MUST use HP brand black cartridge. Originally I purchased a #94 Office Max brand black cartridge. After it did not work I took it back and they gave me a second Office Max brand and that did not work either. So I took it back and they sold me an HP brand (I only needed to pay the difference in price so Office Max was good to work with). I installed the HP #94 black cartridge and everything now works.

Anonymous

  • 1 Answer
  • Posted on Jun 16, 2009

SOURCE: HP L7590 black ink printing poorly even with new HP cartridge

I have had the same problem It is the print head not the cartridge If your printer is still under warranty have the printhead(s) replaced if not Open the unit where the print heads are and hold the OK button for 5 seconds. The Print head carriage will move to the left

Carefully remove the KY (Black & Yellow) Print head with a cotton swab and alcohol clean the contacts and replace the printhead. If this does not work remove the printhead and then with a spray bottle spray the nozzle area on the bottom (DO NOT TOUCH THE NOZZLES AS THEY WILL BE DESTROYED) HP techs have told me this will void any warranty so act accordingly I use a printhead cleaning solution available from most any online ink supplier

Replace the printhead after it has dried out (less than a minute). The printer will then go through an alignment cycle and should print I had to do this several times before the print head performed as it should

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