Hi knabeela86,
What is the problem that you are encountering when shutting down the computer?
Try also to perform power drain it might help.
How to perform power drain:
1. Turn off the computer completely.
2. Take out the battery from the system and remove the AC adapter.
3. Press and hold down the power button for 10 - 15 seconds.
4. Put back in the battery and AC adapter then try to power on the computer.
Hope it helps,
Thank you for using FixYa.
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Thanks reyjoshua07. The actual problem is if I shut down my laptop, it displays the message "windows is shutting down" on a blue screen. It is incomplete and it remains as such. to turn off completely Ive to press the off button continously. And sometimes when I try switch on the whole system gets hanged, and I've to press the off button continously and switch on again. This way I've to so 2 to 3 times sometime. Pls help it's really annoying. And with regards to dismantling laptop am really afraid to remover battery n other stuff. Can u tel me whats wrong with my laptop and it's solution pls
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