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Suggest you just contact HP Support, and obtain the Restoration (System) disk. In the USA the disk is free. The shipping and handling is not. $17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship. Call 800-474-6836. 24 hours a day, 7 days a week. Give the HP Support representative the Serial Number (S/N) for the white Service Tag on the back of your computer. If you are not in the US here is the HP Support Worldwide contact info,http://welcome.hp.com/country/us/en/wwco...Suggest you just contact HP Support, and obtain the Restoration (System) disk. In the USA the disk is free. The shipping and handling is not. $17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship. Call 800-474-6836. 24 hours a day, 7 days a week. Give the HP Support representative the Serial Number (S/N) for the white Service Tag on the back of your computer. If you are not in the US here is the HP Support Worldwide contact info, http://welcome.hp.com/country/us/en/wwcontact_us.html
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Suggest you just contact HP Support, and obtain the Restoration (System) disk. In the USA the disk is free. The shipping and handling is not. $17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship. Call 800-474-6836. 24 hours a day, 7 days a week. Give the HP Support representative the Serial Number (S/N) for the white Service Tag on the back of your computer. If you are not in the US here is the HP Support Worldwide contact info,http://welcome.hp.com/country/us/en/wwco...
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