Machine won't start - so put diagnostic cd in and now cannot eject it. Sift key eject does not work - is there any other way of ejecting cd from Dell XPS One

You may not be able to eject CDs or DVDs from your computer, either using the Windows Eject feature or by pressing the button on the drive. If the Recommended Solution above does not automatically return your drive to a working state, try these options:

1. Attempt to Eject the CD in System Setup. Software may be interfering with the normal operation of the drive. Reboot the computer and tap the F1 key while at the Dell logo screen to enter System Setup. Then attempt to eject the CD tray using the button on the drive. If the drive ejects properly, there is a software conflict that needs to be resolved.



2. Try a Diagnostic Startup. If the drive ejects normally in System Setup, try a Diagnostic Startup of Windows 7.
   
   1. In Windows, click Start, then in the Search box type msconfig and hit .
   
   
   2. Click Diagnostic Startup to load basic devices and services only.
   
   
   3. Reboot the computer and try to eject the drive when you get back into Windows 7.
   
   If the drive ejects correctly, look for burning software that may be controlling the drive and update it or uninstall it.
   
   
3. Reseat the drive. The cabling of the drive may be loose, or the drive may not be seated correctly in the laptop. Refer to the Online User's Guide for your computer for information on reseating the cables or the drive in the computer.



4. Update the optical drive firmware and the BIOS on the computer. In some instances the firmware of the drive may become corrupted or the BIOS may 'lose' the drive. Visit the Dell Drivers and Downloads website and input your Service Tag to get updates specific to your computer.