Keep getting error code when i try to print or copy. not allowing me to do any of these things. error code 0xd0620230 Reset Power
My mother's printer had a similar problem, I was able to find this solution on the HP site.
Disconnect the USB cable from the back of the printer, but leave the printer turned on.
Open the cover of the printer and remove the print cartridges.
Close the cover and wait for the Insert Ink Cartridges message to display.
Disconnect the power cord from the back of the printer and wait for one minute.
Reconnect the power cord. If the printer does not automatically turn on, press the Power button.
Open the cover and reinsert the print cartridges.
Close the cover. If prompted, print a calibration page.
Reconnect the USB cable, and try to print a print job from the computer.
I hope this helps you too...
206 views
Usually answered in minutes!
×