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Posted on Jun 20, 2008
Answered by a Fixya Expert

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Error message #1

(Have seldom used machine since purchased.)

Plugged in machine, turned on switch, screen opens normally, then clears and displays error message #1. Cannot clear. Machine does not work.

Any ideas? Can't find anything about error messages in the instruction book.

Thanks.

  • jaimeggj Nov 15, 2008

    Can anybody tell me what's wrong with my Janome Memory Craft 5700.

    the message "system error #1" appear in screen and I can't do anything!!!



    Please, help me

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Anonymous

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  • Contributor 1 Answer
  • Posted on Jul 22, 2009
Anonymous
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I had the same problem. It was plug ed into an extension cord as soon as i plug-ed it into the wall socket presto it works. I sure hope your problem is this easy.

Hassy

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  • Janome Master 1,388 Answers
  • Posted on Aug 27, 2009
Hassy
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E1 message means "Fail to initialise stepping motor for zig zag" Either something has jammed the mechanism (broken needle, thread etc) or the stepping motor has failed....if you cannot find obstruction easily, then this is one to send to the Janome service centre for assessment and repair

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