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You can try to put in a small bleeding resistor to push away the 30 Volts. However, this is not a proper solution.
Check where the 30 volts have it's origin. If you spot a false connection somewhere, fix this.
have you cleaned the port holes that the coffee comes out of
there are tiny holes for the coffee to come through and they clog. use a fine wire to insert into the holes to unclog them.
If I am correct, the coffee pot is insulated and there is no need for the plate to get hot, as the coffee comes out hot, and the insulated pot keeps it that way. I had one similar to it and it did the same thing.
It sounds like the water sensor has gone out, that is probablycausing a short that is preventing the pot from tuning on. If the sensor is not bad then it is probably a short in the circuit board itself. You will need to contact krups to have it replaced under warranty. If it's not under warranty then check with a small appliance shop for an estimate, however in most cases it is just cheaper to scrap it and buy a new coffee pot.
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