Hi,
Are you able to print test page from Printer ?
This will help us diagnose and isolate the issue further
To print self test page ( Demo page ), do these steps below
Press the right arrow button simultaneously. It should start printing the demo page.
If this works fine, this could possibly be an issue related to print jobs stuck in queue.
To clear print job stuck in Queue
Click on Start button
Click on Control panel
Click on Printers and Faxes
Check for HP Laserjet Printer icon
Right click on the printer icon and Click Cancel all documents
Once you have done the above step, disconnect the printer from PC ( if using usb ) or turn printer off
Restart your PC/laptop
Check under printers and faxes folder if the Printer status shows Ready and 0
You are ready to print
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