Player frozen.. My windows media player will not recognize my gogear. All tha it displays is connect to pc. Also my device manager does the samething when I tried to reformat it.

You need to do two things - the first tactic will force the computer to recognize the GoGear - the second will fix the device:

Disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

After this is done, open the Philips Device Manager that came with the install CD, and run a "Repair" - the instructions will be remarkably similar to what we did before.

The do a "update" in the Philips Device Manager to be on the safe side.

-Tha Mp3 Doctor