How do I get my webcam to work? - Lenovo G550-29583AU Notebook

On Windows 7 and Windows 8 you can usually just plug in the webcam and wait a few seconds for Windows to automatically install basic/generic "driver" software which allows the webcam to work. You can check if the webcam is recognised and installed by going to Control Panel/Device Manager. In the Device Manager window locate and click on "Imaging Devices" to see your webcam listed. If there's a yellow exclamation point (!) or nothing listed under Imaging Devices then the webcam is not installed. In this case unplug the webcam, wait a few seconds, then plug it back in and see what happens.
With some webcams you must install software and drivers BEFORE you plug the webcam in. In that case, unplug the webcam then install drivers from a CD included with the webcam or download the drivers from the maker's website and install them. Make sure to choose the driver version specified as compatible with your version of Windows. After installing the drivers, restart the computer and wait for it to boot up fully, then plug in the webcam and see if it works.
One last possibility is that your webcam is too old to work with newer Windows versions. For example, we have an old Kodak DVC325 webcam which worked OK in Windows 98, ME, and Windows XP with SP1 and SP2, but it does NOT work in Windows XP with SP3 or any newer Windows version. Too bad, really, because it's a darn good little webcam!

Hi,
Your webcam may not be working because of the following reasons:
1. Webcam is not detected by the computer
2. Missing or not responding webcam software.

To troubleshoot the webcam follow the steps in the link below

Troubleshooting the webcam


Thanks for using fixya
Proton

Hello,
Shutdown the computer and disconnect webcam. Restart computer then after full boot, attach webcam and test to see if webcam works. If this does not solve the problem restart the computer with webcam attached. If this does not solve the problem then the webcam may be broken. If this is an internal webcam I recommend contacting the manufacturer.

This is an issue with Skype. It is very unreliable. It is not your webcam.

Connect Webcam
Test your webcam here by hitting "Allow" in the top window and checking for your webcam in the left hand panel

http://www.testmycam.com/

If it works reasonably well
Reboot webcam by disconnecting from USB for a few seconds.
Open WLM ( msn )
Click ( > ) Open menu > Tools > Audio and webcam setup - set up audio by dedicating default mic and testing > Next - make your webcam default and adjust settings > Finish

my webcam is not working on msn

This could be due to updates on your computer, faulty webcam or driver.

Check the properties in devices in control panel. Troubleshoot to see if the drivers need updating and if the webcam appears as working properly.

Then you can check if the webcam is working on another machine? Does it power up?

You need to install the proper drivers for the webcam.
The installation of a webcam itself is simple for a USB or built in webcam.

If you do not have the drivers, you need to try a hardware identification program or driver update tool.

Do you know for sure your webcam is working? Have a look at this webcam problem fixing article.

At least check:
- the Device Manager to make sure the webcam drivers are installed
- a different program, like SplitCam, to see if the webcam really works
- your webcam settings in the chat program

Jules

Hello

I understand that your Notebook webcam is not working.

To isolate the issue please test webcam in quick play. If it do not work and shows black screen. Please perform the following steps.

Click start and in the start search box type Device Manager and press enter. Then click on + sign next to imaging devices and right click on HP Webcam and select disable. If it prompts you to restart the Notebook . Then restart the Notebook and check whether Webcam is working. If it wont prompt to restart the notebook then right click on the HP webcam again and enable it.

Then check whether the webcam is working.

When prompted to restart the Notebook after disabling the webcam . Even after restarting if webcam doesn't work. Then install the Webcam drivers from the following weblink.

ftp://ftp.hp.com/pub/softpaq/sp35001-35500/sp35414.exe

Please do not click on the link. Copy and paste it in a new Internet Explorer window.

After installing the webcam drivers restart the Notebook to get the changes effect.

I hope this will resolve the issue.

Thanks