You have to configure the scanner utility in the printers software that is installed in your computer in order to use the scan button and send the command from the printer to the computer.
This is completely different then using the scan option by accessing it in your computer and sending the signal to scan from computer to printer.
Lets try using the computer to printer option first as its easier.
Go to "start" on the bottom left side of your computer screen
Slide up to programs and locate your Canon Pixma software and open it.
Choose the "Scan" option and hit "ok". Then just follow the prompts.
If its the first time using the scanner option, the software may ask you to confirm your choices for the default when choosing picture or documents. In general the software already has the default choices that are best for your machine in these areas. So just leave them alone and confirm them to continue on and use your scanner.
If this does not work for you or other issues come up while trying these instructions please clarify them and I will help you until able to scan right now.
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