Cannot get printer to either delete item in queueor print it it says is deleting but does nothing whe ni switch off system completely and then switch on again does test page .. then nothing

Deleting an item in the print queue often doesn't seem to work until the system is restarted. I've had this problem with both XP and Win7.
The test page sounds like you have requested it. Try just cancelling a document, then when it hangs in the print queue, restart the computer.
I've researched several "fixes" but am convinced it is a Microsoft problem that they need to fix.
If this answers your question, I'd appreciate 4 thumbs. I do this for fun and do not get paid.