Microsoft LifeCam VX-3000 Web Camera Logo
Posted on Apr 21, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Web cam help needed

I recently installed a microsoft webcam and sightspeed in order to connect with my sister via video. The camera appears to work and everything downloaded fine. Problem is when I go to make the call, I get an error message stating that either my computer or the other person's computer has a firewall configuration problem. I've tried what I know to fix it but it hasn't worked. Any ideas would be greatly appreciated. Thanks

Michelle S.
PA

2 Answers

A

Anonymous

I suggest that you use ooVoo instead of Sightspeed. http://www.oovoo/com/download
ooVoo Support people will work with you if yiou have a firewall problem.

---Dave

Ginko

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Microsoft Master 19,396 Answers
  • Posted on Apr 21, 2008
Ginko
Microsoft Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Feb 13, 2008
Answers
19396
Questions
25
Helped
8264276
Points
55462

Did you check that you do not have an active firewall and your sister the same?

What happens if you do the call without the camera?

I also need to know what software you use to connect (msn messnger , yahoo etc.) and how you do connect to Internet (usb modem, router, wireless, dial up).

Thanks

Ad

1 Related Answer

A

Anonymous

  • Posted on Aug 06, 2008

SOURCE: Firewall Configuration Error when trying to make a webcam call

I have the web cam connected and everything but me the blurry image appears I want to put well the values and there does not happen(pass) anything that I do? Thank you

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

188 views

Ask a Question

Usually answered in minutes!

Top Microsoft Computers & Internet Experts

Sudeep Chatterjee
Sudeep Chatterjee

Level 3 Expert

3269 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3869 Answers

Brad Brown

Level 3 Expert

19190 Answers

Are you a Microsoft Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...