Hey there, I'm trying to download images to my pc and this time when I try the CameraWindow won't appear. I went to All Programs to start it up, but says "Cannot Detect Camera". I then uninstalled the software and have re-installed it and still it won't detect. The camera is new as of last summer and nothing has happened to the USB cord.
Can you help?
Thanks,
Mary-Anne
Have you tried installing the software and then rebooting the computer. Quite often that's all that's required for the computer to recognize the camera.
I just experienced this problem and went round in circles for a few hours before stumbling on the solution. My camera, a Sony Cybershot, has 4 USB Connect modes in the Setup menu: PictBridge, PTP, Mass Storage, and Auto. The only mode that would work to bring up the Camera Wizard screen on an XP computer was PTP. Once I changed the setting from Auto to PTP, the camera was recognized and able to connect to the computer. Somehow this setting had got changed to Auto or Mass Storage and that evidently causes a problem such that XP does not recognize the camera.
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