Hi,
1) Power off the Printer.
2) Press and hold the INFORMATION + STOP + OK buttons simultaneously, then press the POWER button. Release the buttons when the message "FIRMWARE UPDATE" appears in the display.
If Print Head is replaced without updating firmware, the machine will go into error. In order to bypass this error, CITS (800-423-2366), will ship the L-Printer Service tool CD upon request. This tool will override the error code and allow you to update firmware with the new Print Head.
Regards,
polysandy
470 views
Usually answered in minutes!
Please let us know what the issue is. Thanks, NOLA Tech
×