What type of error are you getting? Are the documents building up in the print queue, going to the queue and then disappearing, a printer off-line (or not ready) error or something else?
The usual things to try: a new data cable, a different port, check that a known working device will work in the port. If using a USB hub, try connecting directly to the computer. Make sure that the ports aren't disabled for security or power-savings (control panel - device manager and power savings areas).
I hope this helps.
Cindy Wells
(the Lexmark site does not want to acknowledge this model printer so I'll stick to the generic solutions.)
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