Hi,
Try running the diagnostics on the computer to check if all the hardware is working fine. The diagnostics would take atleast 2 hrs to complete but would do a through check for the same. I have come accross the same issue on the said laptop and we have ended up replacing the system fan for the same.
To run the diagontics
1. Shut down the system
2. Press and hold the FN key on the keyboard and press the power button to start the system
3. Follow the screen prompts to run the diagnostics.
Note and post back any error codes if any
Thanks for using fixya
Proton
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