Paxar Monarch 9825 Thermal Label Printer Logo

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Posted on Mar 09, 2010
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Error code 768 - Paxar Monarch 9825 Thermal Label Printer

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A Miller

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  • Master 8,404 Answers
  • Posted on Mar 09, 2010
A Miller
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Joined: Sep 07, 2009
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Do you have the operators manual?

I found the manual and looked at the error codes. 768 is 30 or more dots that arent working. Here is the link: http://www.sourceithere.com/catalog/images/9825qr.pdf

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Hi,

The print head problem occurs if the drain tubes being clogged and is preventing the pump from sucking the ink out of the print-head. It could also happens if the ink lines allowing air into it.

There are few troubleshooting steps in trying to fix this issue. Click here for a detailed checkup.
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Check print head #768

This is the error code stating that there are more than 8 print elements faulty and requires replacement.

However if the cabel to printhead is not installed correctly this can also give the same error - check it is fully connected.
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That's a printhead failure error code. The printhead needs to be replaced.
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