My 1203 error was caused by a faulty cartridge-BLACK #32-.
I had just refilled the cartridge rather than purchase a new one,
and this appeared to be the problem. I purchased a new one and everything was corrected.
Bill
The 1203 error message is caused by either a communication failure between one of the printheads (cartridges) and the All-In-One (AIO), or by a short in one of the printheads. The procedures below will help you to resolve this issue.
Troubleshooting a Communication Error between the Cartridge and the Printer
NOTE: The embedded links in the table lead to specific troubleshooting documents.
Step Action
1
Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Print a test page. If the test page prints, the error is resolved.
2 Open the top cover of the AIO and remove both cartridges from the AIO.
3
Power off the AIO and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO on.
Did the error message return?
Yes: There is a hardware problem with the printer. Continue to Contacting Lexmark.
No: Continue to Step 4
4
Power off the AIO and remove the power supply from the back of the unit. Reinsert the power supply, and power the AIO on. Open the top cover of the AIO and insert the color cartridge. Close the top cover.
Did the error message return?
Yes: Continue to Cleaning the Cartridge Contacts, then repeat step 4. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.
No: Continue to step 5.
5
Power off the AIO and remove the power supply from the back of the unit. Reinsert the power supply, and power the AIO on. Open the top cover of the AIO and insert the black/photo cartridge. Close the top cover.
Did the error message return?
Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 5. If you have already tried cleaning the contacts, skip to Defective Cartridge Test.
No: Print a test page. If the test page prints, the error is resolved.
Cleaning the Cartridge Contacts
NOTE: The embedded links in the table lead to specific troubleshooting documents.Step Action
1 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
2 Remove the cartridges. Clean the cartridge contacts (click here for instructions) and the AIO carrier contacts
(click here for instructions).
Defective Cartridge Check
To test the cartridge, replace it with either a new cartridge or a known good cartridge from another printer of this type. If the error message persists, proceed to Contacting Lexmark.
SOURCE: error 1203
1. Press Power to turn your All-In-One off.
2. Unplug your All-In-One from the wall outlet.
3. Plug in your All-In-One.
4. Reinstall the cartridges.
If this does not resolve the problem, replace your cartridges to fix the problem.
Creating Customers For Life
SOURCE: cartridge error 1203
Hi. Your printer may be having difficulty recognizing the cartridges. Here's an article in the Lexmark website to troubleshoot the problem. Just click on this link. http://bit.ly/cYolo3 . Hope this resolves the problem.
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