We need to first check whether we are experiencing this issue while printing from all the applications in the computer or only from Internet explorer. If you are experiencing this issue only while printing from Internet explorer, then download the smart web printing from the HP website and then run it and try to print.
Please open the below webpage to download the smart web printing
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3551212&lc=en&cc=us&dlc=en&lang=en&cc=us
If you are experiencing this issue when printing from all other applications, then refresh or restart the print spooler and then try to print.
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