Guys
I successfully installed the software for my Canon MP460 MFD & started using it. Then a week or so later I tried to print something, & found the printer name & icon greyed out. It said printer driver not installed. Tried to reinstall from disk & got runtime error (PROGRAM E:DRIVERX86DRVSETUPSETUP.EXE - abnormal program termination). Same from website download. The disk doesn't give an uninstall option - when I try to remove the program, I get a longer runtime error (FAD5-9546-44f3....). Nothing I try seems to make any difference.
What Had I Done (Knowingly) Since First Installing it?
Downloaded Windows Defender & numerous Windows Updates (I had previously not had them, going back ages, despite Automatic Update being set). A recent Update included IE7.
What Have I Tried?
Reinstalling & Unistalling as above, having disabled Defender, Noron Antivirus & Windows Firewall. Also System Restore back to pre-IE7, Defender & Updates, & pre-original installation.
Aaaaarrrgghhh! Can anyone tell me what I've done &/or how to fix it? Microsoft & Canon support worse than useless.
1) relax
2) prove to install nod32 from this site www.nod32.com is a powerful antivirus work very well.
after you have make, please reinstall the driver from this site.
3) http://software.canon-europe.com/products/0010394.asp
Thanks
Sergio
do you have a parallel or usb cable?
other question do you have vista installed?
thanks
Sergio
take off e rinsert the usb cable if this work the machine request the software for your canon. if not there is a problem with the usb cable that you have.
Sergio
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Thanks, ser71
Well, I've got NOD32 now, which looks good, & downloaded & run the Canon driver, but when I go to the printer it STILL says it's not installed. Clearly something still getting in the way, or something fundamental I'm missing.
Cozza T
USB.
No, XP Home.
Sergio
I have replaced with a new USB 2.0 cable, & it still says the printer driver is not installed.
Cozza T
Still also getting the other runtime error when I try to uninstall/remove program.
hi
i too have can't install my new canon mp460. there was no problem on my vista laptop but driver not installed on XP desktop.....?failure to recognise virtual usb port.
any ideas please
graham w
Problem Installing Printer Driver for Canon MP460" problem
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