I have a Transtherm Bastide and have never been able to make the temperature settings work. My home is in Sullivan County, New York, about 120 miles northwest of New York City. Does anyone know of someone who could come to my house and make the refrigerator work right?
i have the same problem. did you figure it out
SOURCE: brand new refrigerator...freezer works great, fridge does not
Try to defrost the unit, if it wont work check the air vents if air is
present. Check also if some of your stuff may be obstructing the air
vent.
sample of air vent location :
SOURCE: GE Profile Refrigerator PFS22SISBSS Bottom Freezer Temperature Indicators
I finally called GE about the non-working LED's and the temperature fluctuation. It's a known problem as many consumers have posted online. I called 800-386-1215 several times. What I found is I'd get different menu options nearly each time I called. The way I got to a 'helpful' human follows: Call above number; you will/may here a voice that states only 'for recalled appliances press 9' (may also have options for repair or parts) PRESS 0; next menu PRESS 5; you'll hear 'for less than 1 yr old press 1' and 'for more than 1 yr press 2'. In my case I pressed 2, then got a menu with 'for refrigerators PRESS 2'. Spoke to a woman who never denied that GE has a motherboard problem. She offered to provide a free motherboard but no labor. I asked (to be sure) if I would have to pay labor, she said yes or I could have $400 off a new crappy GE fridge. She said I would have to have a repairman come to diagnose the problem, then order the part and then come back to repair. I then said, 'You're telling me that I have to pay for TWO service calls to repair a known GE defect???? How much should I expect to pay for these TWO service calls???' She then asked me to hold, then came back on the line and told me that GE would pay the labor for the repair.
I also asked if GE was willing to do anything about the 25 cent door latch that cracked after 11 months (and is attached to the door gasket a $228.00 part) or the rusting wire freezer baskets and was told no. Hey, worth a try! The fact that they said no ensures that I will continue on my crusade to warn anyone who'll listen not to buy GE! Keep calling, after I got the right menu the wait was short the whole call was less than 15 minutes.
SOURCE: What temperature should we set the refrigerator and the freezer?
Totally up to you. Most people set them for the temp they like their milk and the firmness of their icecream
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