Creative Labs ZEN V Plus MP3 Player Logo

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Posted on Feb 18, 2008
Answered by a Fixya Expert

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Creative zen v plus

Usb doesnt recognized by the computer

  • 7 more comments 
  • Anonymous Mar 15, 2008

    The Software for my Zen V Plus is installed on PC, but when I plug in my V Plus the PC tells me I it has found a new device and tells me to upload the software. When I open Creative Zen Media Explorer it advises me that the device is not connected. I have un-installed and re-installed the software several times and cannot correct the problem, any ideas?

  • Anonymous Apr 03, 2008

    Mine does the same thing and I am not inclined to pay Creative $12.99 foir telephone support!!!

  • tigsadie63 Jul 03, 2008

    Mine also has problems with the usb port. i connected it to my xbox 360 with the same usb cord and it worked fine.

  • Anonymous Oct 28, 2008

    My creative

  • pssteve103 Jan 03, 2009

    My player turned itself off during download and I can't turn it back on. What can I do to fix this.

  • big_ross33 Feb 05, 2009

    My player will only power on when i connect it to my pc, but the screen is frozen. My computer says no device is connected, but the usb cord still powers on the player, however it will not charge.

  • Anonymous Mar 02, 2009

    halp

  • valigirl Mar 06, 2009

    I've downloaded the CD to new laptop....I've plugged in to charge MP3 player and nothing happened and indicated that the device was not plugged in?? I need to know if the MP3 is not working or is the computer not reading it correctly to charge? or is there a short in the connector wire? How to figure this out would be helpful?

  • Anonymous Mar 07, 2009

    gnun. nawala cd so i cant download ..

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4 Answers

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  • Master 4,402 Answers
  • Posted on Feb 19, 2008
Anonymous
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Make sure you have media player 11
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
Download recovery tool off creative's website.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them

Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
If that doesn't fix it try the USB cable

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  • Contributor 1 Answer
  • Posted on Oct 12, 2008
Anonymous
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The softwar i need to charge my zen an put songs in ,i havent got i need

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A

Anonymous

Mine did the same thing (stupid player)!!:(

A

Anonymous

Only works with XP or Vista

Search for hacked drivers if you have something else.

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