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Your instruction book should have details if not buy any good quality descale r for coffee machines instructions will come with it hope this was helpful let me know
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If your machine is not displaying the descale or decalcify option, you can try forcing it into descaling mode. To do this, press and hold the rotary switch until "RINSE" is displayed. Briefly press the rotary switch again until "RINSE" lights up. Turn the rotary switch until "DECALCIFY" is displayed. Product Support - JURA
You must use the correct tablets for this, gaggia make special decalcifying tablets.
The machine must be cold when running the program.
It takes about an hour to run the solution through the machine.
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Hi
I am assuming that you have a digital machine. If so, you have to go into the menu and go to "Reset Descale", push the enter button and choose "Yes" and push the button again. Then you can exit the menu and it should be gone.
This is a pretty sophisticated coffee maker.. the manual goes into great detail about set up for entering water hardness and descaling messages. There is a discussion about the decalcifying procedure, but none the mentions a decalcifying message.
You should re-read the manual and possibly re-enter the programming again. The manual is available for free, here. Pay particular attention to sections 15, 16a, 20c and 22. These sections are only a paragraph long, but will help explain the filters, decalcify procedure and decalcification tablets.
hi my name is Lee Davidian here is your answer Automatic Decalcifying Cycle The automatic decalcifying cycle keeps the machine in perfect operating order. When prompted by the user, mineral buildups in the internal boiler can be dissolved and removed with Saeco’s decalcifying solution and a push of a button.
You can download the manual for free. Search for the manual.
If you want to decalcify, then you need to get decalcifying solution. The button with two circles is the decalcify mode. Press that, and the unit will go through it's automatic decalcify. There is a specific procedure to best decalcify superautomatic machines. Please search for that.
After this is done, the decalcify message will not appear. It is on a preset schedule, not an actual measurement of how much scale is in the machine.
Although you don't have to decalcify, it is recommended, especially if you live in an area with hard water.
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