I am getting the following error code in my printer (HP L7780 All-in-One) "Turn power off then on again" Error code 00989C98,which I do and is just stays in an infinite loop.
Hi this appears to be part of a generic problem possibly caused due to power surges…
As recommended by HP on these types of errors:
1: Disconnect the USB cable from the back of the product, but leave the product turned on.
2. Open the cover of the product and remove the print cartridges.
3. Close the cover and wait for the Insert Ink Cartridges message to display.
4. Disconnect the power cord from the back of the product and wait for one minute.
5. Reconnect the power cord. If the product does not automatically turn on, press the Power button.
6. Open the cover and reinsert the print cartridges.
7. Close the cover. If prompted, print a calibration page.
8. Reconnect the USB cable, and try to print a print job from the computer.
If this works, please grade the answer... If the steps don’t work I would recommend you check with HP.
(the steps highlighted above are from the support website from HP)
http://h10025.www1.hp.com/ewfr...product=2512009&dlc=en
Cheers,
Ed
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