HP Color LaserJet 3500 Printer Logo
Posted on Nov 05, 2009
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53.10.03 HP Color Laserjet shows 53.10.03 CHECK RAM/ ROM MEMORY- what should I do? I have switched off and on the device- no help.

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  • Expert 404 Answers
  • Posted on Nov 05, 2009
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Joined: Jul 04, 2009
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Hi Iwill be glad to assist you:
Description There is a problem with the printer memory. The dual inline memory module (DIMM) that caused the error will not be used. Values of X and Y are as follows: X = DIMM type 0 = read-only memory (ROM) 1 = random-access memory (RAM) Y = device location 0 = internal memory (ROM or RAM) 1 to 4 = DIMM slots 1, 2, 3, or 4 ZZ = error number 0 = unsupported memory 1 = unrecognized memory 2 = unsupported memory size 3 = failed RAM test 4 = exceeded maximum RAM size 6= invalid DIMM speed Action

  1. Press Cancel Job to continue.
  2. If the problem persists, turn the printer power off and then turn the printer power on.
  3. It might be necessary to replace the specified DIMM. Turn the printer power off, and then replace the DIMM that caused the error.

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