I have been having problems with the alignment on my touch screen. Just reset it and have been tapping the target repeatedly but it continues to move diagonally across the screen ad nauseum. What can I do?

Remove the Screen protector from the device screen and then calibrate the screen with the stylus.

If the issue still persists, perform the Soft Reset on the device.

1. Use an unfolded paper clip, or the reset tool at the tip of your stylus.
2. Gently press and release the RESET button inside the hole on the back panel of your device .
3. After a soft reset, a logo screen appears, followed shortly by a Preferences screen asking you to set time and date.
4. All data on your device should be retained.

If the issue still persists, perform the Hard Reset on the device.

1. Press and hold the Power (on/off) button on the front panel of your device.
2. While holding Power, use an unfolded paper clip, or the reset tool at the tip of your stylus. Gently press and release the RESET button inside the hole on the back panel of your device.
3. If you see a progress bar, keep holding the Power button.
4. Next, the Palm Powered screen will appear. Release the Power button when you see it.
5. You'll see a screen that asks: Erase all data? YES = "up" button NO = any other button. Press UP on your 5-way navigator to complete the hard reset.

Your device will then take you through a series of screens to calibrate the digitizer and verify the time and date.
Note: A hard reset does not delete the current date and time. It does restore other settings to the factory default.