Case 75xt bucket won’t keep from dumping - Dehumidifiers

There may be some packing material left in the bucket or tape that is holding the float valve in place. In which case, the float valve may be in the UP position, which tells the unit, that the bucket is full.
Check the top of the bucket for the float valve and make sure it's in the DOWN position. Reinstall the bucket 'squarely" in the bucket holder and making contact with the bucket safety removal switch on the rear wall of the bucket holder.

If this continues to happen, consult the Troubleshooting Guide in the Owner's Manual.

Hope this helps and thanks for choosing FixYa.

This problem usually occurs when the bucket is not properly reinstalled in it's holder or the the float valve in the tank is stuck in the UP position, if your unit is so equipped.

In either case, you will have to remove the bucket. Check for the float valve and if yours has one, make sure it moves freely. Then reinstall the bucket, making sure it fits "squarely" into the holder from top to bottom and makes firm contact with the bucket safety removal switch, on the back interior wall of the holder. When the bucket is installed properly, the bottom should not tilt down at all.

Be sure to turn the unit OFF & unplug it, before removing the bucket to check the above.

I hope this helps you and thanks for choosing FixYa.

If the hose is still connected and it's not clogged, the water shouldn't have filled the bucket.But, let's get back to emptying the bucket and reinstalling it and the unit won't start.

Several things can cause the this. The first and most notable is the bucket is not installed properly. When that happens the bucket safety removal switch, does not make firm contact with the bucket when it's reinstalled. If the hose is still attached, temporarily remove it and reinstall the bucket so that it fits "squarely" from top to bottom into it's holder. Make sure that is makes firm contact with the bucket safety removal switch on the back wall of the bucket holder. When installed properly the bottom of the bucket should not tilt down at the bottom.

The second most notable thing, is that the humidity level in the room is the same as whet you have the unit set to extract. In this case, the unit won't turn ON, until the surrounding humidity level rises. To test this, lower the humidity extraction level to 32%. If the bucket is installed properly and the Air Intake Filter is clean, the unit should start.

I hope this helped you to troubleshoot and solve the problem. Thanks for choosing FixYa.

Sue, if you haven't noticed any water draining from the hose recently, it may be that the hose connection and tubing of the unit are clogged and the drained water pressure is causing the unit to show "Bucket Full." Also, if the bucket is not properly in place, whether you use the drain hose or not, it will cause the unit to stop functioning. You know how to correct that, so I won't go into detail on that issue.

To unclog the drain, you will need an 18" long, plastic Zip Tie or something similar (NO wire coat hangers though) that will fit into the hose connection. TURN THE UNIT OFF AND UNPLUG IT. Then carefully insert the Zip Tie and continue to push it in until you reach the bend in the tubing. You will have to carefully work it past this bend, until it either bottoms out or you run out of usable Zip Tie. Now, while rotating it, slowly pull it out and be prepared for some water to follow.

Hope this helped you troubleshoot and solve the problem.

Check the collection bucket, to make sure it is installed tightly. If that checks out OK, the drain hole or tube that dumps water in to the bucket is clogged. To clear the clog, remove the bucket and look up under the top were the bucket rests. There will be a hose or a drain tube, Using an 18" long plastic Zip Tie or something similar (NO wire coat hangers), that will fit into the hole or tube, carefully insert The Zip Tie and push it into the hole or tube. The Zip Tie will reach a bend in the tube that you need to gingerly, work it past the bend. Once the Zip Tie bottoms out or you run out of Zip Tie, slowly pull it back out, while rotating it. This will dislodge the clog. Once you have the Zip Tie almost removed, be prepared for some water to follow.

The above should solve your problem. Hope this info helped you.

Try reinserting the bucket, making sure that it's positioned properly. So that the safety switch is engaged. If that still doesn't solve the problem. Turn the MASTER ON/OFF Switch to OFF and unplug the unit from the wall outlet. Wait 12 - 15 minutes and plug the unit back in. Turn the MASTER ON/OFF Switch to ON and hopefully, if the bucket is positioned properly, the unit will have reset itself.

Hope this helps you to solve the problem. Please let me know.

It's for when you dump the bucket. You put the cup in to catch the drips while you're dumping it.

Replacement 'plugs' can be purchased from most hardware stores.
Depending upon their organization, it will/should be in the 'outdoor' section with the hoses...or in the small hardware section (with the dehumidifiers.)

As the bucket has the 'male' end of a hose, and the original cap has been misplaced or broken, then you just need to cap it....or in the case of a leak (smokeythecat) just put in a standard hose washer to tighten the seal.

Just tell the associate what you are trying to do, and they hopefully can take you to either of these sections to locate the part.

However, if the above 'leak' is actually caused by a crack in the bucket....then a new bucket is more expensive than you (I) expected....I have just gone to the local dump...where the appliances are sorted out...looked for a dehumifier and liberated the bucket (the sizes are remarkably universal...
....this can/is/has been a location for the above desired cap as well :)

Hope these solutions help you to 'fix-ya' ....please rank.