Refrigerators Logo

Related Topics:

A
Anonymous Posted on Jul 19, 2019

GI6FDRXXY02, the ice dispenser no work, I replaced the auger motor, still not working. Seems like there is a relay somewhere? control board or???

2 Answers

Kevin Williamson

Level 1:

An expert who has achieved level 1.

Corporal:

An expert that hasĀ over 10 points.

  • Contributor 4 Answers
  • Posted on Jan 13, 2026
Kevin Williamson
Contributor
Level 1:

An expert who has achieved level 1.

Corporal:

An expert that hasĀ over 10 points.

Joined: Jan 13, 2026
Answers
4
Questions
0
Helped
538
Points
10

If the auger motor has been replaced and the ice dispenser still doesn't run, the issue is usually upstream of the motor, not another relay by itself.

First, remove the ice bucket and press the dispenser with the freezer door switch held in. If you don't hear the motor hum or see the chute door open, the most common causes are the dispenser switch, wiring harness, or dispenser control board. A frozen chute or misaligned bucket can also prevent operation even with a good motor.

Model-specific dispenser components for GI6FDRXXY02 can be found here:
https://www.repairclinic.com/ProductDetail/902424
https://www.repairclinic.com/Shop-For-Parts/a4/Refrigerator-Parts

For step-by-step diagnostics on what to test next, this guide walks through the dispenser not working common problems:
https://www.repairclinic.com/RepairHelp/How-To-Fix-A-Refrigerator/54---/Refrigerator-Ice-Dispenser-Not-Working

ADMIN Eric

Level 3:

An expert who has achieved level 3 by getting 1000 points

Top Expert:

An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

Superstar:

An expert that gotĀ 20 achievements.

All-Star:

An expert that gotĀ 10 achievements.

  • Refrigerators Master 42,220 Answers
  • Posted on Dec 02, 2025
ADMIN Eric
Refrigerators Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Top Expert:

An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

Superstar:

An expert that gotĀ 20 achievements.

All-Star:

An expert that gotĀ 10 achievements.

Joined: Oct 22, 2013
Answers
42220
Questions
0
Helped
1142262
Points
683303

Go back to the basics. Water flow. Temperature.

Ad

5 Related Answers

A

Anonymous

  • Posted on Apr 03, 2008

SOURCE: GE Profile Refrigerator will not dispense ice.

see http://applianceguru.com/view_topic.php?id=13243&forum_id=1&jump_to=76889

Ad

Anonymous

  • 37 Answers
  • Posted on Jan 03, 2009

SOURCE: Fridge won't dispense ice through door.

First take the hopper out and let it de-ice completely making sure that it is dry before re-installing it. Make sure that the auger moves when re installed with no ice in it.

Anonymous

  • 1 Answer
  • Posted on Jul 24, 2009

SOURCE: GE refrigerator model GSS22 WGMD ice maker motor

If you cant manually turn your auger motor, it may be bad. Does it dispense solid ice or no ice at all? Another thing may be your control panel. That could be bad too, it's the one sending juice to both your solenoid and auger motor.

Henry Russ

  • 31 Answers
  • Posted on Jul 26, 2009

SOURCE: Ice maker makes ice but can't dispense ice

Please try this. Remove your Removable Ice Bucket Assembly which is where the Auger (corkscrew) is located. You should be able to see the Auger Motor Drive Fork which is located permanently inside the freezer compartment... opposite the end of the Removable Ice Bucket Assembly that you just took out. Close the freezer door and attempt to dispense ice... if you can hear the Auger Motor running as you attempt to dispense ice... then the Auger Motor is OK. Dump out all the ice that is in your Removable Ice Bucket Assembly and wash it out in your kitchen sink with warm water. Reach into your freezer and put your hand on the Auger Motor Drive Fork ... you should be able to rotate it CW or CCW...it is a little hard to turn but it will turn. Position the Auger Motor Fork to a 12:00 and 6:00 o'clock position. Now take your Removable Ice Bucket Assembly and position its Receiver Auger Fork to a 9:00 and 3:00 o'clock ....Re install the Removable Ice Bucket Assembly into the Auger Drive Fork. Close the freezer door and again attempt operate the ice dispenser... you should hear the Auger Motor again run as you press the ice dispenser. Note....at this same time the Ice Chute Door in the Freezer Door should spring open so that ice can fall out. Of course you have no ice in the Auger at this time...but it all this works then future production of ice will fall out. Note...Usually the Auger Motor never fails. but the whole thing can get jammed with ice and not dispense. Also, the the solenoid that operates the Ice Chute Door fails quite frequently. Last but not least... if nothing is happening... it is a control board type problem. Hopes this helps! Handy Henry

If you need further help, I’m available over the phone at https://www.6ya.com/expert/henry_239f63a136de60f0

Anonymous

  • 2 Answers
  • Posted on Aug 26, 2009

SOURCE: Whirlpool Door Ice Dispenser Not Working

mine froze up in the shute, had to put water down iti

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

102 views

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

73781 Answers

john h

Level 3 Expert

29497 Answers

ADMIN Eric
ADMIN Eric

Level 3 Expert

42220 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...