I have the Brother MFC-490 All-in-one printer and it always says offline. I cant figure out how to fix the problem. If anyone has any ideas let me know. It is conneced through wireless, via a router. the router works fine, currently running internet on 4 seperate laptops. Any help would be appreciated. thanks.
I had the same problem and now have a fix. It seems to be a problem with the ip address changing due to the router and having multiple wireless devices. After many calls to Brother support, one tech set the Brother's signal to static so that it would keep the same ip address. It's happened one time since then, but I simply turned off my main computer (making sure that my Brother was "On" so it was keeping an active signal). When I turned on my computer again, the problem was solved!
Try to ping the ip address of the printer. If its not responding then check the connectivity of the printer.
Have the Brother MFC-490 All-in-one printer and it always says offline. I cant figure out how to fix the problem. If anyone has any ideas let me know. It is conneced through wireless, via a router. the router works fine, currently running internet on 4 seperate laptops. Any help would be appreciated. thanks.
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